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Privacy Policy

Thank you for visiting Volmera (“company”, “we”, “us”, or “our”). We are committed to safeguarding your personal information and your right to privacy. If you have any questions or concerns about our policy or how we handle your data, please contact us at privacy@volmera.com.

 

When you visit any of our websites:

 

(collectively referred to as the “Sites”) and use our services, you entrust us with your personal data.

This privacy policy explains:

  • What Information Do We Collect?

  • How Do We Use Your Information?

  • Will Your Information Be Shared With Anyone?

  • Do We Use Cookies and Other Tracking Technologies?

  • Is Your Information Transferred Internationally?

  • How Long Do We Keep Your Information?

  • How Do We Keep Your Information Safe?

  • What Are Your Privacy Rights?

  • California Residents' Specific Privacy Rights

  • Do We Make Updates to This Policy?

  • How Can You Contact Us About This Policy?

  • Policy Changes

 

If you do not agree with any part of this privacy policy, please discontinue the use of our Sites and services. If you wish to request the removal of your personal data, contact us at privacy@volmera.com.

 

This privacy policy applies to all information collected through:

 

Please read this privacy policy carefully to make informed decisions regarding your personal information.

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Last updated on 1st March 2025

  • Personal Information You Disclose to Us

    In Short: We collect personal information that you provide, such as name, address, contact details, security data, and payment information.

     

    We collect personal data when you:

    • Register on our Sites

    • Express interest in our products or services

    • Participate in activities on our Sites

    • Contact us directly

     

    The personal information collected depends on your interactions and choices. This may include:

    • Name and Contact Data: First and last name, email, postal address, phone number, and similar details.

    • Credentials: Passwords, password hints, and other authentication data.

    • Metering Data: If you use metered services, we track API usage or system interactions for billing and service management.

    • Payment Information: Payments are processed by third-party providers. We do not store payment details. Please refer to the payment processor’s privacy policy for more details.

     

    All personal data provided must be accurate and updated. To update your details, contact us at privacy@volmera.com.

    Information Automatically Collected

    In Short: Some data, such as IP addresses and device characteristics, are collected automatically.

     

    We automatically collect certain technical and usage data when you visit or interact with our Sites, including:

    • Device and browser details (IP address, device type, operating system, language preferences)

    • Usage data (pages visited, time spent, referring URLs, navigation patterns)

    • Mobile-specific data (device model, manufacturer, OS version, mobile network provider)

     

    This data helps us:

    • Ensure security and system integrity

    • Improve user experience

    • Analyze traffic and performance

     

    Additionally, we use cookies and tracking technologies to enhance website functionality and collect analytical data.

  • In Short: We process your information based on legitimate business interests, contractual obligations, legal compliance, and/or your consent.

     

    We use the personal data collected through our Sites for the following purposes:

     

    Marketing and Communication

    • With Your Consent – We may send you marketing materials, updates, and promotional content based on your preferences.

    • Opt-Out Option – You can unsubscribe at any time by following the opt-out instructions in our emails.

     

    Administrative Communication

    • For Legal and Business Purposes – We may send notifications about account updates, changes to policies, or service improvements.

     

    Order Fulfillment and Account Management

    • Contractual Obligations – We use your data to process orders, payments, returns, and service access.

     

    Advertising and Content Personalization

    • With Your Consent and Business Interests – We may use your information to display tailored content, services, or advertisements.

    • Third-Party Advertising – We work with select third parties to optimize advertising based on your preferences.

     

    Security and Fraud Prevention

    • For Legal and Business Purposes – We monitor for security threats, unauthorized access, or fraudulent activity to keep our platform safe.

     

    Surveys and Feedback

    • With Your Consent – We may request feedback to improve our services, platform, and customer experience.

     

    Legal Compliance

    • As Legally Required – We may process your information in response to legal obligations, subpoenas, or regulatory requests.

     

    User-to-User Communication

    • With Your Consent – If applicable, we facilitate interactions between users while ensuring data protection.

     

    Policy Enforcement

    • For Legal and Business Purposes – We enforce our terms, conditions, and policies to maintain transparency and compliance.

     

    Performance Analysis & Service Improvement

    • For Business Purposes – We analyze user behavior, trends, and engagement to optimize and enhance our products, services, and website experience.

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  • In Short: We only share information when necessary for legal compliance, business obligations, security, or with your consent.

     

    We may share or disclose your personal data in the following circumstances:

     

    Compliance With Laws

    • If required by law, government regulations, legal proceedings, court orders, or subpoenas, we may disclose your information.

    • This may also include compliance with national security or law enforcement requests.

     

    Protection of Legal Rights & Security

    • If we detect potential fraud, security breaches, policy violations, or illegal activities, we may share data to investigate or prevent harm.

    • If necessary, we may use your data as evidence in legal proceedings.

     

    Business Transfers & Corporate Transactions

    • In case of a merger, acquisition, asset sale, or financing, your information may be shared or transferred to the relevant parties.

     

    Affiliates & Subsidiaries

    • We may share your information with our affiliated companies (such as subsidiaries or joint ventures).

    • All affiliates must adhere to this privacy policy.

     

    Business Partnerships

    • We may share your information with trusted business partners when offering joint products, services, or promotions.

    • Our partners are contractually obligated to protect your data.

     

    With Your Consent

    • We will share your personal information only if you explicitly authorize us to do so for any other purpose.

  • In Short: We may use cookies and other tracking technologies to collect and store information.

     

    We may use cookies, web beacons, tracking pixels, and similar technologies to access or store information when you interact with our websites.

     

    These technologies may help us:

    • Improve website functionality and user experience

    • Analyze website traffic and usage trends

    • Store user preferences for a personalized experience

    • Deliver relevant marketing and advertising content

     

    You may manage your cookie preferences through your browser settings. If you choose to disable cookies, some website features may not function properly.

    For more details, please refer to our Cookie Policy.

  • In Short: We may transfer, store, and process your information in multiple countries, including but not limited to where our servers or partners are located.

     

    Our servers and infrastructure may be located in multiple regions. If you are accessing our websites from outside these locations, please be aware that your information may be transferred, stored, and processed in different countries, depending on our operational and business needs.

     

    If you are a resident of the European Economic Area (EEA) or other regions with data protection laws, please note that some countries where we process data may not offer the same level of data protection as your home country. However, we take appropriate measures to ensure that your personal information remains protected in accordance with this privacy policy and applicable laws.

  • In short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless required by law.

     

    We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is mandated by law (such as for tax, accounting, or other legal reasons). No purpose outlined in this policy will require us to keep your personal information for more than 90 days after the termination of your account.

     

    When there is no legitimate business need to process your personal information, we will either delete or anonymize it. If deletion or anonymization is not possible (for example, if your information is stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion becomes possible.

  • In Short: We aim to protect your personal information through a system of organizational and technical security measures.

     

    We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our site is at your own risk. You should only access the services within a secure environment.

  • In Short: We care about your privacy rights and allow users to review, change, or terminate their account at any time.

     

    Account Information

    You may at any time review or change the information in your account or terminate your account by:

    • Contacting us using the contact information provided below if you would like your account to be terminated.

     

    Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Use, and/or comply with legal requirements.

     

    Opting Out of Email Marketing

    You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list. However, we will still need to send you service-related emails that are necessary for the administration and use of your account.

    You can also opt-out by:

    • Noting your preferences at the time you register your account with the site.

    • Contacting us using the contact information provided below.

  • In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

     

    California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

     

    If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.

  • In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

     

    We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

  • If you have questions or comments about this policy, email us at privacy@volmera.com

  • If we change our privacy policies and procedures, we will post those changes on this page. If we make any changes to this Privacy Policy that materially change how we treat your personal information, we will endeavor to provide you with reasonable notice of such changes, to your email address of record, and where required by law, we will obtain your consent or give you the opportunity to opt out of such changes.

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